Current Travel Update

4 July, 2020

Morocco is currently under a COVID-19 state of emergency until 10 July, 2020, and all Moroccan borders remain closed.  Non-essential businesses are now allowed to reopen.  From 25 June, cafés and restaurants were permitted to resume service up to a maximum 50% capacity and quite a large number have done so; airports also reopened for a resumption of domestic service. The borders remain closed to regular international flights until mid July – no date has yet been given for resumption of international flights.

In the meantime, the Dar Zaman team is here to help and answer any questions you may have.

Increased Hygiene Protocols

When we are again able to welcome guests, our number one priority will be the well-being, health and safety of our guests and team members.

The Moroccan Ministry of Tourism, in consultation with the World Tourism Organisation (UNWTO), has developed guidelines that all tourist establishments will be required to adhere to in the coming months.

Those measures include:

  • Disinfectant mat at the entrance to the property
  • Compulsory disinfection of baggage at the time of check-in
  • Social distancing in public areas

Trained and supervised staff

  • Daily monitoring of staff temperatures
  • Increased focus on hand hygiene – staff will wash hands at least once every hour
  • Staff will be provided with protective equipment for individual use: masks, visors, hydro-alcoholic gels; uniforms will be disinfected daily.
  • Observance of the procedures for dealing with colleagues or guests should they fall ill

Use and free distribution of preventative materials

  • Disposable masks will be available for guests
  • Dispensers for hydro-alcoholic solution will be available in public areas

Cleaning and disinfection of bedrooms and public areas

  • Rooms will be entirely disinfected upon the departure of each guest
  • Rooms will be left empty for a window of 24 hours between departing and newly arriving guests
  • Regular disinfection of exposed surfaces such as door handles, light switches, worktops, toilet flush buttons, bedside tables and stair railings

Enhanced Food Safety

  • All staff preparing or serving food have a Health Card (requires annual health check) as standard procedure
  • Our kitchen staff will wear a disposable mask, visor and gloves when preparing food
  • Separate designated dining areas will be allocated to guests for the duration of their stay – roof terrace, courtyard, dining room, salon – mealtimes will essentially become “private dining” and stress-free

Secure Airport Transfers

  • The transport company we partner with for airport transfers and excursions adheres strictly to the new protocols – drivers have been trained and vehicles are disinfected after each journey

With safety as our main priority we will take every precaution in order for our guests to feel safe when staying or visiting our guesthouse.  And we promise that you will still have a fabulous stay and be able to enjoy the magic of Dar Zaman!

Stay happy and safe!
Love,
Dar Zaman team

This information is valid until further notice and may be updated.